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Criminal, administrative and police complaints Jun 3, 2026 • 290 views

How to Complain to the Prosecutor’s Office If a Criminal Case Is Refused

What Does Refusal to Open a Criminal Case Mean? People often say, “The police refused to open a criminal case.” In Kazakhstan’s current criminal procedure, it is important to understand what this may actually mean. In practice, it may mean that: the police refused to accept the complaint; the complaint was not registered in the ERDR; the material was treated as a non-criminal matter; the police replied that it was a civil dispute; the review was only formal; no pre-trial investigation was started; proceedings were terminated; the investigator or inquiry officer is inactive. These situations may be challenged. A formal police reply does not mean that the matter is over.

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Criminal, administrative and police complaints Jun 3, 2026 • 321 views

How to File a Police Complaint If You Were Scammed Online

What Is Online Fraud? Online fraud is deception through internet platforms, social networks, messengers, websites, online stores, or banking applications in order to obtain money, property, or personal data. Online fraud may happen through: WhatsApp; Instagram; Telegram; TikTok; OLX; Kaspi; fake online stores; phishing websites; fake investment platforms; job advertisements; dating platforms; fake bank calls. If a person loses money or gives personal data because of deception, they should contact the bank and file a police complaint as soon as possible.

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Criminal, administrative and police complaints Jun 3, 2026 • 193 views

How to Challenge a Promissory Note Written Under Pressure

Can a Promissory Note Written Under Pressure Be Challenged? Yes. A promissory note, debt receipt, or written acknowledgment of debt may be challenged if it was written or signed under threats, pressure, violence, blackmail, or coercion. The key issue is whether the person acted freely. A signature alone does not always mean that the person voluntarily accepted a debt. If the document was obtained through threats or pressure, it may be disputed in court.

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Criminal, administrative and police complaints Jun 3, 2026 • 175 views

Where Can You Report Threats and Pressure?

What Counts as a Threat or Pressure? Threats and pressure are actions that create danger to a person’s life, health, property, family, privacy, reputation, or freedom of decision-making. A threat may be made: verbally; in writing; by phone; through WhatsApp; through Instagram, Telegram, or Facebook; by SMS; in person; through third parties. Examples include: “I will kill you”; “I will hurt you”; “I will burn your car or house”; “I will publish your private photos”; “I will tell everyone your private information”; “I will take your children away”; “I will destroy your business”; “I will file a false complaint against you”; “If you do not pay, you will have problems.” If the person receiving the threat reasonably feels unsafe, the situation should not be ignored.

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Criminal, administrative and police complaints Jun 3, 2026 • 251 views

What Should You Do If the Police Refuse to Accept Your Complaint?

Can the Police Refuse to Accept a Complaint? If a person reports a possible criminal offense, the police must accept and register the complaint. A police officer should not simply say: “This is not our issue,” “This is a civil dispute,” “Go to another department,” or “Come back later.” If the complaint contains signs of a criminal offense, it should be accepted, registered, and reviewed. If the police refuse to accept or register the complaint, the applicant may file a complaint with police management, the prosecutor’s office, or the investigative court. A refusal to accept a complaint is not just an administrative inconvenience. It may affect a person’s right to protection and access to justice.

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